Unit 27 Requirements
Part One: Expressions
1. The price tag says $99.99.
2. How silly of me to forget.
3. How would you like to pay for these?
4. I think I have the cash.
5. What sort of warranty comes with this stereo?
6. The manufacturer offers a one-year warranty on any factory defects.
7. What conditions are there on the store policy?
8. I’d like to return it, please.
9. Do you want your money back?
10. Here’s a receipt for store credit.
Part Two: Dialogues
1.Sales Tax 销售税
A:I’d like to buy these shoes.
B: O.K. Let me see. That will be $104.99.
A: The price tag says $99.99.
B: Yes, miss, but there is a five percent sales tax in Maryland.
A: Oh, of course. How silly of me to forget.
B: No problem. How would you like to pay for these?
A: I think I have the cash. Let me check. Yes, here you are.
B: $110.00, your change is $5.01. Thanks very much.
A: Thank you.
2. Receipts and Warranties收据和质量保证
A: Can I help you, sir?
B: Yes, what sort of warranty comes with this stereo?
A: Well, our store offers a 90-Day return policy and the manufacturer offers a one-year warranty on any factory defects.
A: What conditions are there on the store policy?
B: We’ll give you your money back as long as the stereo is returned in the original packaging and with a receipt.
A: O.K. How do I get the manufacturer’s warranty?
B: Just send in the warranty card with a copy of your receipt.
A: All right, those sound good. I’ll take it.
B: Very well, I can ring you up over here, sir.
3. Exchanges and Returns换货和退货
A: Hi, there’s a problem with this stereo. I’d like to return it, please.
B: What’s the problem?
A: The tape player doesn’t work.
B: O.K. Do you have your receipt?
A: Yes, here you are.
B: Thank you. Do you want your money back, or would you like to exchange it?
A: I think I’d like to just get another stereo, please.
B: O.K. Here’s a receipt for store credit. Just take it back to the stereo section and one of our salesmen will help you.
A: Thanks a lot.
B: No problem. Thank you.
Part Three: Substitution Drills
1. A: The (price tag/ sign/ advertisement) says $99.99.
B: Yes, but there’s sales tax.
2. A: How (silly/ stupid/ lame brained) of me to forget.
B: That’s alright.
3. A: (How would you like/ How do you want/ What would you like to use) to pay for these?
4. A: I think I have the (cash / money).
5. A: What sort of warranty (comes with / is there on/ do you offer on) this stereo?
B: We offer a 90-day return policy.
6. A: The manufacturer offers (a one-year warranty on any factory defects / an unlimited 90-day warranty).
7. A: (What conditions are there/ Are there any conditions/ What restrictions are there) on the store policy?
8. A: I’d like to (return it/ exchange it/ get my money back), please.
B: O.K. Do you have your receipt?
9. A: (Would you like/ Do you want) your money back?
B: Yes. / No.
10. A: Here’s (a receipt/ a voucher/ check) for store credit.
B: Great. Thanks.
Part Four: Monologue
Manufacturers and stores in America will often take back things you buy if they don’t work properly. You usually need your receipt to take advantage of these offers. The store policies are usually better than the manufacturers. The will often give you your money back if you decide you don’t like what you bought. American law requires that their return policies have to be posted in writing near the cash registers. Manufacturer’s warranties normally only cover problems that were built-in to their merchandise. Both the stores and manufactures offer to take back merchandise to make people feel comfortable about buying it. This is especially true of expensive items, such as electronics and cars.
Part Five: Vocabulary and Phrases
--sales tax 销售税（在货物零售价格上征收的，由零售商收集的税款）
--store credit 赊帐购货，店铺赊销(卖方欠条，顾客以后来此店买东西可以把它当钱来使用)